Grievance & Feedback Management System
Empower Your Workforce To Report Issues Instantly Through Simple Touchscreen Kiosks And Auto-Ticketing
Why Manual Feedback Loops Fail Manufacturers
Traditional suggestion boxes and verbal complaints often get lost in daily production chaos, leading to unresolved worker dissatisfaction. Manufacturing leaders lack real-time visibility into shop floor morale, causing minor grievances to silently snowball into major labor disputes.
Physical paper suggestion boxes are rarely checked or actioned promptly.
Workers fear retaliation when reporting sensitive issues through manual channels.
Production delays occur when equipment faults are not reported immediately.
Management lacks data to identify recurring operational or safety problems.
A Smarter Way To Listen And Act
Supista transforms how you capture and resolve issues by replacing outdated manual methods with intelligent, automated digital workflows. We provide a secure and accessible platform that bridges the communication gap between your shop floor teams and management.
Digital kiosks ensure feedback is captured instantly and never ignored.
Anonymous reporting options encourage honest feedback without fear of bias.
Instant alerts notify maintenance teams of equipment faults to minimize downtime.
Centralized dashboards highlight recurring trends to prevent future operational issues.
Built For Demanding Shop Floor Environments
Touch-based kiosks let workers submit feedback in seconds.
AI auto-categorizes and routes grievances to the right team.
Supista digitizes grievance management with automated workflows and full transparency—empowering leadership with real-time workforce insights while maintaining regulatory compliance.
Dashboards track trends, resolution times, and workforce sentiment.
Custom escalations alert management on delayed resolutions.
Capture Shop Floor Inputs
Workers easily log complaints or suggestions via strategically placed touchscreen kiosks located directly on the factory floor.
Automate Workflow Routing
Agentic AI analyzes submissions, assigns priority levels, and instantly notifies relevant supervisors and departments.
Resolve And Analyze Data
Supervisors resolve tickets while management monitors trends, response times, and workforce sentiment through centralized dashboards.
Three Steps To Total Visibility
Measure The Impact On Operations
Reduce grievance resolution time from weeks to hours through automated workflows.
Improve workforce retention by building trust and transparent communication channels.
Minimize machine downtime by enabling instant maintenance reporting from operators.
Eliminate manual paperwork and administrative overhead associated with grievance tracking.
Ensure audit readiness with secure, digital, and compliant grievance documentation.
Reduce grievance resolution time from weeks to hours through automated workflows.
Improve workforce retention by building trust and transparent communication channels.
Minimize machine downtime by enabling instant maintenance reporting from operators.
Eliminate manual paperwork and administrative overhead associated with grievance tracking.
Ensure audit readiness with secure, digital, and compliant grievance documentation.
Reduce grievance resolution time from weeks to hours through automated workflows.
Improve workforce retention by building trust and transparent communication channels.
Minimize machine downtime by enabling instant maintenance reporting from operators.
Eliminate manual paperwork and administrative overhead associated with grievance tracking.
Ensure audit readiness with secure, digital, and compliant grievance documentation.
Reduce grievance resolution time from weeks to hours through automated workflows.
Improve workforce retention by building trust and transparent communication channels.
Minimize machine downtime by enabling instant maintenance reporting from operators.
Eliminate manual paperwork and administrative overhead associated with grievance tracking.
Ensure audit readiness with secure, digital, and compliant grievance documentation.
Solves Real Indian Manufacturing Problems
Safety Hazard Reporting
Operators instantly report machine safety risks via kiosks, enabling proactive maintenance and accident prevention.
Canteen Quality Feedback
Workers provide daily feedback on canteen quality, enabling HR to improve vendor accountability and employee satisfaction.
Harassment Policy Compliance
Employees securely submit anonymous complaints ensuring POSH compliance and safe workplace culture.
What Indian Manufacturers Say
"Supista G&FMS completely changed our culture because workers now feel heard, and we resolve maintenance tickets three times faster than before."
"The AI categorization saves our HR team hours every week, allowing us to focus on engagement instead of manual paperwork."
Frequently Asked Questions
Ready To Modernize Your Employee Relations?
Build a more transparent, responsive, and efficient manufacturing organization with digital grievance management.